While we cannot guarantee a final outcome in any legal matter, we can guarantee the service we will provide you.

If I or my staff somehow fails to provide great service to you, you have the opportunity to ask for all or some of your money back. We can’t do anymore than that.

Here is our guarantee in writing:

WE GUARANTEE TO BE ACCESSIBLE TO YOU

If you need help right away, we always have a lawyer available during business hours who

can help you. So if you have an urgent question or problem, please don’t hesitate to call. We guarantee you the best possible service and we’ll be glad to hear from you.

WE GUARANTEE TO RETURN YOUR PHONE CALLS PROMPTLY

For a positive, productive lawyer and client relationship, we must communicate openly and freely with each other. We promise to return your phone call within twenty four hours. If the attorney is in trial or otherwise detained, the secretary will call you and schedule a time when the attorney can speak with you.

WE GUARANTEE TO MEET ALL DEADLINES

Few things are as frustrating as deadlines that are not met. A missed deadline can do a lot to undermine a good lawyer and client relationship. What’s more, we want you to know that you can trust what we tell you, and meeting a deadline is important. So we guarantee to give prompt attention to your case, never miss a court deadline, and use our best efforts to complete all promised work on time.

WE GUARANTEE YOU’LL ALWAYS RECEIVE THE HIGHEST LEVEL OF ATTENTION

No one likes to be thought of as a case number. Every person in our office is here for one purpose: To serve you. If you don’t receive the close personal attention you want, nothing else matters. When you’re our client, you become part of our family. And we guarantee you’ll receive the best we offer.

WE GUARANTEE TO COMMUNICATE WITH YOU ABOUT YOUR CASE

You deserve to be kept current on the progress of your case. So we will send you copies of all correspondence and pleadings both coming into and going out of our office that concern your case. And if nothing has happened, we tell you that, too. Good communication is the key to a good working relationship with your lawyer. And we intend to make sure that your relationship with our firm is the best you have ever had…or ever will have.

WE GUARANTEE THE QUALITY OF OUR LEGAL SERVICES

You can be sure that all legal work that comes from this office will be of the highest caliber.

If you ever find anything that does not meet your needs or expectations, please bring it to our attention. We will correct the situation immediately.